FAQ

Akxellera is a personalised fitness and wellness coaching service designed to help individuals unlock their full potential. We provide customised workout plans, nutrition guidance, supplement recommendations, and ongoing support to help you achieve your goals. All plans are accessed through the Akxellera app, ensuring you have everything at your fingertips.

Our coaching is suitable for anyone looking to improve their health, fitness, and overall well-being. Whether you’re a beginner or an experienced athlete, we tailor plans to your individual needs. One-off plans are ideal for those seeking standalone guidance, while subscription packages are best for those wanting long-term support with regular adjustments.

Start by filling out our application form. Once we review your responses, we’ll determine if we’re a good fit and contact you to discuss the next steps.

Subscribers receive customised workout and nutrition plans, supplement recommendations, weekly check-ins, ongoing plan updates, and access to direct support through the app. The subscription is designed for continuous progress and accountability.

One-off plans provide a tailored workout and/or nutrition plan designed for you to follow independently. They include access to the Akxellera Community WhatsApp group for peer support, but they do not include weekly adjustments or direct coaching.

Yes, you can upgrade to a subscription package at any time to gain access to weekly updates, direct coaching support, and plan adjustments.

All plans, whether subscription or one-off, are accessed through the Akxellera app. This app allows you to view your plan, track your progress, and communicate with us. If you experience any issues, simply shake your phone, and the built-in AI assistant will help you troubleshoot or guide you to the right support.

Yes, you can cancel or pause your subscription with prior notice (please see T&Cs). However, we recommend committing to at least three months to see significant progress.

Not necessarily. We can create home-based workout plans tailored to the equipment you have available. Whether you work out at a gym or at home, all plans are designed to fit your preferences and are delivered via the Kahunas app.

No problem! We accommodate dietary restrictions, preferences, or medical conditions. Detailed nutrition guidance is included with all plans, and subscribers receive ongoing support for adjustments.

Plan updates and refinements are included exclusively with subscription packages, based on your progress and weekly check-ins through the app.

Subscribers benefit from weekly check-ins, direct communication via the app, and ongoing plan adjustments. One-off plan clients can join the Akxellera Community WhatsApp group for peer support or book a 1-hour consultation for additional guidance.

Subscribers can reach out anytime through the app for plan adjustments or support. One-off plan clients can:

• Use the Akxellera Community WhatsApp group to ask peers for advice and motivation.
• Book a 1-hour consultation with a coach for £100 to receive tailored support.

All plans are accessed via the Kahunas app until our official Akxellera-branded app launches (expected next month). Remember, if you encounter any issues with the app, just shake your phone, and the AI assistant will step in to help.

While we offer guidance on fitness, nutrition, and supplements, we are not medical professionals. For specific medical concerns, we recommend consulting a qualified healthcare provider.

Providing blood test results is optional but can greatly enhance our ability to tailor your plan effectively. You can upload them during the application process or email them to us later. If you’d like guidance on getting a blood test, we’re here to help and support you through the process. If you would like support, message us book in for a consultation

Tracking progress is essential for subscribers and is done directly in the app through weekly weigh-ins, progress photos, and measurements. For one-off plans, tracking is optional but highly recommended to monitor your progress independently.

Subscribers can contact us directly through the app or by email. One-off plan clients can reach out through the Akxellera Community WhatsApp group for peer support or book a consultation for additional guidance. Contact us